Privacy Policy

1. Introduction

Jenn Gabel Real Estate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through various channels.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Current address, property preferences, budget range
• Communication Records: Email correspondence, call recordings, text messages, chat logs
• Financial Information: Pre-approval status, financing details (when voluntarily provided)
• Location Data: IP address, general location information

Automatically Collected Information

When you visit our website, we automatically collect:

• Browser type and version
• Device information
• Pages viewed and time spent
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Help you buy, sell, or rent properties
• Communication: Respond to inquiries, schedule appointments, send property updates
• Marketing: Send newsletters, market updates, and promotional materials (with your consent)
• Analytics: Improve our website and services through usage analysis
• Legal Compliance: Fulfill legal obligations and enforce our terms
• Transaction Processing: Facilitate real estate transactions and related services

4. SMS/Text Message Consent

By providing your cellular telephone number, you expressly consent to receive marketing and transactional communications from Jenn Gabel Real Estate via:

• Voice calls (including AI-generated voice calls)
• Text messages (SMS)
• Similar automated communication means

Opt-Out Instructions

You can opt out at any time by:

• Replying 'STOP' to any text message
• Calling us at (267) 970-4606
• Emailing hello@jenngabelrealestate.com

Note: Message and data rates may apply. Message frequency varies based on your preferences and property activity.

5. Email Marketing

With your consent, we may send you:

• Property listings matching your criteria
• Market reports and neighborhood updates
• Real estate tips and guides
• Event invitations and open house notifications

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Personalize content and ads
• Provide social media features

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Information Sharing and Disclosure

We may share your information with:

Real Estate Professionals

• OFC Realty and affiliated brokers
• Cooperating agents and brokerages
• Lenders, inspectors, and closing attorneys

Service Providers

• CRM and email marketing platforms
• Website hosting and analytics providers
• Payment processors
• Marketing and advertising partners

MLS and IDX

• Multiple Listing Services (BRIGHT MLS)
• IDX data providers
• Real estate portals (with your consent)

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

8. Data Security

We implement reasonable security measures to protect your information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Access controls and authentication
• Regular security audits

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After the retention period, we will securely delete or anonymize your information.

10. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at hello@jenngabelrealestate.com or (267) 970-4606.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell your personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: